At Benfarmm Private Limited (“Benfarmm”), we are committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile application (“Platform”). By using our Platform, you agree to the terms of this Privacy Policy.

– Information We Collect

• • • Personal Information:

      We collect personal information that you voluntarily provide when you register on our Platform, place an order, subscribe to our newsletter, or contact us. This may include your name, phone number, email address, delivery address, and payment details.

• • • Usage Data:
      We collect data on how you interact with our Platform, including your IP address, browser type, access times, pages viewed, and the site you visited before navigating to our Platform.

• • • Device Information:
      We collect information about the devices you use to access our Platform, such as device type, operating system, and mobile network information.

• • • Cookies:
      We use cookies and similar tracking technologies to collect information about your activities on our Platform. Cookies help us improve your browsing experience by remembering your preferences and providing personalised content.

– How We Use Your Information

• • • To Provide and Improve Services:
      We use your personal information to process orders, deliver products, provide customer support, and improve our Platform’s functionality and user experience.

• • • Marketing and Promotions:
      With your consent, we may use your contact information to send you promotional materials and updates about our products and services. You can opt-out of these communications at any time.

• • • Analytics and Research:
      We analyse the data we collect to understand user behavior, improve our services, and develop new features.

• • • Legal and Security Purposes:
      We may use your information to comply with legal obligations, prevent fraud, enforce our terms of service, and protect the security of our Platform and users. Our legal partner is LawCrust.

– Sharing Your Information

• • • Service Providers:
      We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and IT support.

• • • Legal Requirements:
      We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and safety.

• • • Business Transfers:
      In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

– Data Security

• • • We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no internet-based platform can be 100% secure, and we cannot guarantee the absolute security of your data.

– Your Rights

• • • Access and Correction:
      You have the right to access and correct your personal information held by us. You can update your account information through our Platform or contact us directly.

• • • Deletion and Withdrawal:
      You can request the deletion of your personal information or withdraw your consent for its use by contacting us at info@benfarmm.com. Please note that this may affect your ability to use certain features of our Platform.

– Data Retention

• • • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

– Children’s Privacy

• • • Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

– Changes to This Privacy Policy

• • • We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Platform. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Platform after any changes signifies your acceptance of the updated Privacy Policy.

• • • This Privacy Policy was last updated on August 2024

– Grievances

• • • If you have any grievances regarding the processing of your personal information or this privacy policy, please contact:

 

Contact Us

Benfarmm Private Limited
Collab Deck, Kankaria Centre, 2/1, Russel St, Park Street area, Kolkata, West Bengal 700071
Phone: +91 9874709182
Email: info@benfarmm.com